introduction

Like a number of sectors, in recent years there have been major challenges affecting recruitment, retention and progression pathways of workers within the advice sector (organisations that support people with free legal or social welfare advice).  These have been highlighted in recent reports.  Our collaborative programme was formed in 2023 to address the challenges.  Find out more below.

The advice sector, which plays a crucial role in offering free legal or social welfare guidance, has recently been grappling with significant challenges in recruiting, retaining, and advancing its workforce.